Last Updated: June 1, 2023
Welcome to Horizon Travels. These Terms of Service ("Terms") govern your use of our website, located at horizontravels.co.uk, and the travel services we provide. By accessing our website or using our services, you agree to be bound by these Terms and our Privacy Policy.
Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our website or services.
Throughout these Terms, the following definitions apply:
Horizon Travels acts as an intermediary between you and Travel Suppliers. We facilitate bookings and arrangements but do not own, control, or operate any transportation vehicles, accommodations, or other travel services.
We strive to provide accurate descriptions of the travel services offered through our website. However, these descriptions are based on information provided by Travel Suppliers. We cannot guarantee the accuracy or completeness of this information.
When you make a booking through our website or with our travel consultants, we will send you a confirmation email. This confirmation serves as an acceptance of your offer to purchase the specified travel services. Your contract for the travel services is with the relevant Travel Supplier, subject to their specific terms and conditions.
Some features of our website and services require you to register for an account. When registering, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must notify us immediately of any unauthorized use of your account or any other security breach. We cannot be responsible for any losses resulting from unauthorized use of your account, provided we have followed reasonable security practices.
All prices displayed on our website are in British Pounds (GBP) unless otherwise specified. Prices may include our service fees, which will be clearly disclosed before you complete your booking.
Prices for travel services may change at any time before we confirm your booking. We reserve the right to correct any pricing errors on our website and will notify you of such corrections before confirming your booking.
We accept various payment methods as indicated on our website. By providing your payment information, you represent that you are authorized to use the designated payment method.
For certain bookings, we may require a deposit or full payment at the time of booking. The specific payment requirements will be disclosed before you complete your booking.
Cancellation and refund policies vary depending on the Travel Supplier and the specific services booked. These policies will be disclosed to you before you complete your booking and will be included in your booking confirmation.
Our service fees are non-refundable unless required by law. If a Travel Supplier cancels your booking, refunds will be processed according to the Travel Supplier's terms and conditions.
You are responsible for ensuring that you and any travelers in your booking have valid travel documents, including passports, visas, and any required health certificates or vaccinations. Requirements vary by destination and nationality, and we recommend checking the relevant embassy or consulate websites for current information.
We strongly recommend that you purchase comprehensive travel insurance to protect against unforeseen circumstances, including trip cancellation, medical emergencies, and lost luggage. Travel insurance is your responsibility and is not included in the price of our services unless specifically stated.
The content on our website, including text, graphics, logos, images, videos, and software, is owned by Horizon Travels or our licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include the right to:
If you submit content to our website, including reviews, comments, or photos ("User Content"), you retain ownership of your User Content. However, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute your User Content in connection with our services and marketing.
You must not submit User Content that:
We reserve the right to remove any User Content that violates these Terms or that we determine is otherwise objectionable.
To the maximum extent permitted by law, Horizon Travels and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Our total liability for any claim arising from or related to these Terms or our services shall not exceed the amount you paid to us for the specific services giving rise to the claim.
Nothing in these Terms shall limit or exclude our liability for:
You agree to indemnify, defend, and hold harmless Horizon Travels and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with:
Our website may contain links to third-party websites or services that are not owned or controlled by Horizon Travels. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that Horizon Travels shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites or services.
We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website. Your continued use of our website or services after the changes take effect constitutes your acceptance of the revised Terms.
We may terminate or suspend your access to our website or services at any time, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.
Upon termination, your right to use our website and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Any disputes arising from or related to these Terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
These Terms, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Horizon Travels concerning our website and services.
If you have any questions about these Terms, please contact us at:
Horizon Travels
124 High Street, Kensington
London, W8 7RG
United Kingdom
Email: [email protected]
Phone: +44 (0) 20 7946 0582
